Do I have to book a table in advance?
To guarantee you a table, we kindly ask you to book in advance online or by phone.
Tel.: 07221 900 999
What other requirements apply to my visit?
According to the current ordinance of the Federal State of Baden-Württemberg a visit in our restaurant is only permitted with a vaccinated-recovered plus proof (only vaccines authorised in the EU).
Please note that additional to the vaccinated-recovered certificate an antigen rapid test (not older than 24 hours) or a PCR test (no more than 48 hours old) is mandatory.
All certificates of recovery and vaccination must be verified with an official identification document. We would also like to point out that we are only allowed to accept a recovery and vaccination certificate in digitally readable form (QR code or as a vaccination certificate in printed form). According to the current state regulation, we are no longer allowed to accept the yellow vaccination certificate or similar.
Masks are mandatory in all public areas of the hotel (inside and outside) as well as in the restaurants and bars. Children who have not yet reached the age of 6 are exempt from this obligation. The medical mask or respirator may be removed after being placed at the table.
For reasons of health protection and to trace infection routes, the first and last name, address, date and period of attendance and, if available, the telephone number of one person per household must be recorded. You are welcome to register for any of our restaurants and bars via the Luca app.
At the table itself, there is no need to keep a distance. In public areas, on walkways and in the toilet area, the general distance rules of 1.5m apply.
The usual hygiene rules apply, such as thorough hand washing. Please also observe the sneezing and coughing etiquette.
Do I have to register on site?
We offer our guests the opportunity to register via the Luca app in order to submit contact details securely.
What happens with my data?
Personal data is stored for 4 weeks and transferred to the health department if necessary.
What hygiene measures have the restaurants and bars taken?
In addition to thorough ventilation, ionisation devices permanently clean the indoor air in public areas. Surfaces and objects that are frequently touched by guests are regularly cleaned and disinfected. Hand disinfection dispensers are available at all relevant entrances. We ask all guests to disinfect their hands before entering the respective area.
Furthermore, you have the possibility to view our food, drink and wine menus digitally via a QR code.
We conduct a compulsory PoC antigen test for our employees daily. All staff are subject to daily health protocol awareness and temperature is taken before they start work.
How can I pay my bill on site?
We ask you to pay cashless in all our restaurants and bars if possible.